January 27-29, 2021 | The Meritage Hotel and Spa | Napa, CA

The Multifamily Social Media Summit is the ONLY event specifically developed for property management firms leveraging social media and content marketing to retain and attract new residents. 


Registration Now Open for 2021 -  Take Advantage of the Lowest Rates of the Year!

Announcing the Opening Keynote Will Bowen!

About the Conference

The Multifamily Social Media Summit, now entering its 9th year, is the ONLY event specifically developed for property management firms leveraging social media and content marketing to retain and attract new residents. Sessions include a mix of business and technical topics that focus on social media measurement, ROI, and implementation presented by successful practitioners from primarily outside the multifamily industry.

Missed the last event- View the 2020 Program Guide and Event- download PDF

Who Should Attend

Senior and mid-level executives and managers in property management companies including:
  • Multifamily Industry Executives and Managers
  • Regional Management Executives and Managers
  • Owners
  • Developers
  • Asset Managers
  • Marketing Professionals
  • Social Media Specialists

Announcing Our 2021 Keynote Will Bowen!

Funny Motivational Speaker, #1 International Bestselling Author, Founder of the Complaint Free Movement with 11+ Million People Worldwide, World Authority on Complaining

Will has been featured on Oprah, The Today Show, Dr. Oz, CBS Sunday Morning, The ABC Evening News, Newsweek, People magazine, Forbes magazine, O magazine, and Chicken Soup for the Soul.

So far, more than 11 million complaint bracelets have been distributed worldwide. The six millionth Complaint Free® bracelet was personally presented by Will to the late Dr. Maya Angelou.

Will has written 5 books (so far) that have sold in excess of 3 million copies and have been translated into more than 25 languages.  Will travels the world motivating businesses and organizations of every size, from conference rooms to amphitheaters. His presentation clears up the “ear pollution” of complaining in a way that is engaging, inspiring and funny!  Learn more about Will >>


2020 Keynotes and Topics

Is Your Digital Advertising Smart?

You know you need digital advertising to drive traffic to your website, but do you know which channels to advertise on to generate the best leads? Not all channels are created equal – each serves a unique purpose and aligns to a different stage in the renter’s journey. If you want to maximize the effectiveness…

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Facebook is in the House

Manny Walton, Client Solutions Manager at Facebook and Tiffany Wang, Client Partner in Real Estate at Facebook will present on the topic entitled “Navigating the Evolving Social Media Landscape – Facebook POV” The State of the Industry from the Point of View of Facebook Facebook has been at the forefront of protecting its user’s privacy,…

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Thank You to Our Sponsors & Exhibitors